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How Do I Access My Online Course?

Once you purchase an online course through Certivance.com, you’ll receive everything you need to log in and get started.

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Written by Chef
Updated this week

Step 1: Check Your Email

After placing your order, you’ll receive:

  • An invitation to My Certivance (if you’re a new learner).

  • An invoice email with your course access code and login instructions.

While most courses are available shortly after purchase, processing can take up to 24 hours. Be sure to check your spam/junk folder.


Step 2: Log Into the Right Platform

  • LiquorExam.com Courses

    • Access directly through the My Certivance learner portal under the Account tab.

  • ServSafe® Courses

    • Go to ServSafe.com and log in with your credentials.

    • Enter your course access code from your invoice to begin training.


Step 3: Need Help?

  • If you have trouble accessing your course, contact Certivance Customer Service:

    • Use the chat button on our website, or

    • Call 215-458-6536.

  • Please have your invoice number or access code ready when reaching out.


All course purchases are subject to our Enrollment Policy.

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