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How Do I Reschedule My In-Person Class?

Reschedule in-person classes up to 72 hrs before. Contact Certivance Support with ticket number.

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Written by Chef
Updated this week

If you can’t attend your scheduled in-person class, you may reschedule for another available date.

Deadlines

  • Enrollment closes 72 hours before the event.

  • You must request a new date before enrollment closes.

Policies & Exceptions

  • Once enrolled, our Enrollment Policy applies: no cancellations / no refunds.

  • In rare cases, Certivance may offer an account credit for future use.

How to Reschedule

  • Contact Certivance Customer Service:

    • Chat button on our website, or

    • Call 215-458-6536.

  • Have your ticket number and enrollment details ready.

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