Skip to main content

How Do I Reschedule My Remote Class?

Reschedule remote classes up to 48 hrs before. Contact Certivance Support with ticket number.

Chef avatar
Written by Chef
Updated over 3 months ago

If you can’t attend your scheduled remote class, you may reschedule for another available date.

Deadlines

  • Enrollment closes 48 hours before the event.

  • You must request a new date before enrollment closes.

Policies & Exceptions

  • Once enrolled, our Enrollment Policy applies: no cancellations / no refunds.

  • In limited cases, Certivance may offer an account credit for future use.

How to Reschedule

  • Contact Certivance Customer Service:

    • Chat button on our website, or

    • Call 215-458-6536.

  • Have your ticket number and enrollment details ready.

Did this answer your question?