After completing your first transaction with Certivance, you will receive an email invitation to access the My Certivance Billing Portal.
The portal allows you to view invoices, payments, and account details related to your purchases.
Once your first transaction is completed:
You will receive an invitation email from accounts@certivance.com
The email subject line will read:
“Welcome to Certivance — Let’s Activate Your Account”
Important:
Invitation emails may take up to 24 hours to arrive. Please check your Spam, Junk, or Promotions folders before contacting support.
Locate the invitation email sent to the address used at checkout.
Select the link in the email to begin setting up your account.
Choose a secure password (minimum 8 characters)
Confirm and save your password to activate your account
Once logged in, review your contact and account details under My Profile.
If any information needs to be updated, contact support using the chat window.
After activation, you can access the billing portal at any time using either option below:
Visit portal.certivance.com directly
From Certivance.com, select Account in the navigation.
If you did not receive your invitation email after 24 hours or need assistance accessing your account, contact support through the chat window or email accounts@certivance.com.
