Certivance offers the ServSafe Food Protection Manager Certification Examination in a digital, in-person format. Digital exams are administered on site and supervised by certified Instructors/Proctors in accordance with official ServSafe
and National Restaurant Association proctoring policies.
Certivance is not affiliated with ServSafe or the National Restaurant Association. We are authorized Instructors/Proctors and strictly follow their required procedures.
Valid photo ID
Government-issued or school-issued ID is required
Photocopies are not accepted
All required exam equipment and materials are provided by Certivance unless otherwise stated during scheduling.
Learners should create or verify their ServSafe account prior to exam day to ensure timely access to results and certificates.
Check-In: Sign in upon arrival and present your photo ID
Training & Exam: The class concludes with the ServSafe digital exam, proctored on site
Your instructor will review exam rules and procedures before testing begins
Arrival: Arrive at least 15 minutes before your scheduled exam time
Late arrivals may not be admitted
Check-In: Present your photo ID and sign the Examinee Entry/Exit Log
Personal belongings (phones, bags, notes, calculators) must be stored away
Follow all proctor instructions before beginning the exam
Only approved exam software and materials may be used
90 multiple-choice questions
Standard time: 2 hours
Maximum time: 3 hours with approved accommodations
Passing score: 75% or higher
Talking, sharing, or accessing personal items during the exam is prohibited
Learners requiring accommodations must request approval in advance through ServSafe’s official process.
Exam results are displayed immediately upon completion
Official records are issued by ServSafe
Learners may log into their ServSafe account to view results and certificates
Digital certificates are issued by ServSafe
Optional printed or laminated certificates may be purchased separately through Certivance
If you are unable to attend your scheduled class or exam, contact Certivance in advance.
Rescheduling is subject to Certivance’s official Enrollment Policy.
If you do not pass the exam:
Up to two attempts within 30 days
A 60-day waiting period is required after two failed attempts
Maximum of four attempts within a 12-month period
Additional fees apply for retests
All retesting rules are governed by ServSafe policy.
