If you need to change your scheduled exam time, you can reschedule directly through your ProctorU account.
To reschedule your exam, visit:
https://go.proctoru.com/session/new
To avoid a No-Show fee, you must:
Reschedule at least 2 hours before your scheduled start time, or
Cancel at least 24 hours before the scheduled exam
Late changes may result in additional fees imposed by ProctorU.
Log in to your ProctorU account using the email and password associated with your exam.
From your dashboard, locate your scheduled exam and select Reschedule.
Select a new exam date and choose Submit Search to view available time slots.
Verify your selected date and time, then select Schedule to confirm the change.
Once rescheduling is complete, a confirmation message will appear and your updated exam details will be visible on your dashboard.
Rescheduling availability depends on ProctorU availability
All scheduling, rescheduling, and related fees are managed by ProctorU
Certivance does not control ProctorU scheduling policies or availability