Online proctored exams monitored by ProctorU require specific system and software configurations to ensure exam security and functionality. You are responsible for confirming your device meets all requirements before scheduling your exam.
Most ProctorU exams require the Guardian Browser.
Guardian Browser (required for most exams)
Download and install from:
https://guardian.meazurelearning.com/
System Check (“Test-It-Out”)
Run a system check before exam day to confirm compatibility:
https://go.proctoru.com/session/new?target=%2Fstudents%2Fsystem-metrics%2Fnew
Requirement
Minimum Specification
Operating System | Windows 10 or later |
macOS 11.0 or later | |
Browser (extension workflow only) | Google Chrome |
Internet Speed | 3 Mbps (3072 Kbps) upload & download |
Webcam | 640×480 resolution |
Microphone | Built-in or external (not part of headphones) |
Speakers | Built-in or external required |
RAM | 8 GB |
CPU | 4 cores @ 2.4 GHz |
Monitor Resolution | 1366 × 768 |
Network Ports | TCP/UDP 80 and 443 |
Important:
Mobile hotspots and tethered connections are strongly discouraged and may cause exam interruptions.
The following devices cannot be used for ProctorU exams:
Chromebooks (unless explicitly approved for extension workflow)
Tablets
Smartphones
Mobile devices of any kind
You will not be permitted to test if any of the following apply:
Remote control software is running
(Examples: TeamViewer, GoToMyPC, AnyDesk)
More than one monitor is connected
(Only a single monitor is allowed)
Headphones are used (unless explicitly approved by the exam provider)
The exam is launched inside a virtual machine
Apple Boot Camp is used
The operating system is unlicensed, inactive, or a test/build version
External monitors connected to closed laptops are not mirrored properly or are connected via docking stations
To avoid delays or forfeited exam attempts:
Install the Guardian Browser in advance
Run the system check on the same computer you will use on exam day
Test your webcam, microphone, speakers, and internet connection
System requirements, supported devices, and testing rules are enforced by ProctorU and the certification program. Certivance does not control exam software, system compatibility, or proctoring enforcement.
